State Farm® Insurance Agent Scott Smith

"I really appreciate Scott and his team. They do a great job with customer service. In this day and age, customer service has become and afterthought, but not with Scott & his team. It is nice to know that there are still some places who make customer service a priority."

"Brittany at this office is 5 star. She hooked my up in less than 24 hours bundling my auto and home insurance saving me literally 3$k a year on insurance. Would recommend reaching out if you are considering switching or do not currently have insurance!"

"Very professional office staff. State Farm has continued to provide us the best service of any insurance company. Plan on continuing coverage through State Farm for a long time. Thank you."

"Out of all the insurances I’ve had throughout the years State Farm with Scott smith has by far exceeded any and every expectations. I always talk with Jennifer and she is absolutely amazing. All the staff are so nice. They work with you and understand life happens, and for that I’m truly grateful. They will always have my service!"

"They were very kind. Casey went out of her way to get me the best rate possible and saved me a lot from what I was paying. I highly recommend them."

"Thank you for the great customer service! It is very much appreciated. John"

"Great team to work with—professional, responsive, and always looking out for their clients' best interests."

"Very good help"

"Fantastic service, knowledgeable staff, and coverage I can count on. State Farm makes insurance easy and stress-free—I wouldn’t go anywhere else!"

"Erica is the best! She listened with empathy, explained with patience, built trust by putting me before profit. At the core, she is guardian of peace of mind for me. This is the best office!"

"They are always happy to help when I need something. I feel like I can ask them anything and they help me."

"Brittany did a fantastic job, and answered all my questions and concerns"

"Katelynn was wonderful to work with! She checked up regularly and went out of her way to make sure my claim was being handled appropriately."

"Quick and painless!"

"GREAT People and GREAT Company to do business with. They are always pleasant and give fast, efficient service. They have wonderful prices, especially with "bundle" discounts. I HIGHLY RECOMMEND This company JG"

"Quick and simple Very good customer service"

"Scott Smith and his team expertly guided us through every step of a unique claim. After a traffic barrel rolled in front of my wife’s car on the highway and damaged the front bumper, Scott helped us evaluate our options by giving us all the relevant information we needed to decide whether to submit a claim. Due to the cost of the repairs, we ultimately elected to file a claim. Once we made the decision, Scott and his team helped us every step of the way. They followed up with us regularly to ensure repairs went smoothly. When the repair shop we selected failed to repair all the damage, Scott’s team made sure that we had no issues sending our car back to the shop. I cannot speak highly enough of Scott Smith and his team. Our experience with this claim demonstrates why it is so important to get insurance from someone you trust."

"Wonderful office and staff who truly care about their customers. They go above and beyond to help make the insurance process easy. My premiums have actually gone down since utilizing the Drive Safe and Save feature. Scott and Brittany are the best."

"They answer my questions quickly. Premiums are going up though."

"I have worked with Brittany many times with certificates for my small business. She is prompt, professional and a pleasure to work with. Thank you Brittany"

"My mother has car insurance through Scott for over a year and all of a sudden they called her saying they can't insure her. They said because my dad ( who isn't on the insurance) had a no fault wreck in 2023 they can't insure her. If he isn't insured and it was a no fault wreck why can they not ensure her and why did we wait until the day after she paid to call and tell her. DONT GO HERE!!!"

"Absolutely love the employees at Scott Smith State Farm. They are all so friendly and go above and beyond to help you! We have our vehicles and home through them. Kaitlyn called yesterday because she saw a claim come through and wanted to make sure everyone was ok and nobody was hurt. To me that shows they truly care about their customers."

"I can’t say enough good things about Scott and his staff. Responsive, easy to work with. They’re the best 💙"

"Scott is very knowledgeable and friendly. He’s one of the best insurance agents that I deal with."

"Very courteous and professional staff. Recently relocated back to Virginia and called what seemed like every insurance company out there. They took the time to explain everything in a way that I understood perfectly. Bonus is they were able to give me the best rate than anyone else!"