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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terri Payez

March 20, 2026

5  out of  5
rating by Terri Payez
"Asked for a copy of my car insurance got it right away. Brittany was very nice and got the information to me right away."
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Raelene Bond

March 20, 2026

5  out of  5
rating by Raelene Bond
"They are always available when I call office and are very knowledgeable, friendly and helpful. Any claim is always resolved quickly. My windshield was cracked when a rock hit it while driving. I called the office and they started the claim and I had the appointment scheduled within the hour. I have both home and auto insurance with them and highly recommend them."
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Kemp Bidwell

March 3, 2026

5  out of  5
rating by Kemp Bidwell
"State Farm has been an incredible insurance company. They have wonderful customer service. They have always been understandable and easy to work with as well as having excellent rates. Highly recommend."
We responded:
"We greatly appreciate your review! Our team strives every day to make the experience an easy and seamless one for our customers."
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Jade Higgins

March 3, 2026

5  out of  5
rating by Jade Higgins
"Great customer service and the cheapest car insurance I can find for my area."
We responded:
"Jade, thank you for the kind review. We take pride in helping our customers every single day!"
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Ted Lemasters

February 26, 2026

5  out of  5
rating by Ted Lemasters
"Scott Smith and all of his office staff is always there and willing to help us with anything.we ask. All of the staff is very committed and very resourceful. I would recommend his office to anyone."
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Deborah Mccauley

February 26, 2026

5  out of  5
rating by Deborah Mccauley
"My Insurance Company is, State Farm , The Bridgeport, WV Office, and The whole team is Awesome!!!We had a House Fire and State Farm was there from the Begining of my claim to the very end. They are all very caring people and know the business from start to finish. I really Appreciated all the help and kindness they all shown and I would recommend them to anyone! 😊👍"
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Darrick Earegood

February 22, 2026

5  out of  5
rating by Darrick Earegood
"What a great agent and a great team!"
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Carol Ball

February 20, 2026

5  out of  5
rating by Carol Ball
"Casey was amazing. She talked with me and explained every detail. It was definitely a pleasure working with her."
We responded:
"Carol we are so happy you had a great experience. Casey is definitely the best! Thank you for the kind review."
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Derek Massile

February 9, 2026

5  out of  5
rating by Derek Massile
"Casey has excellent communication skills and product knowledge with Life, Home and Auto insurance. Would highly recommend to anyone looking for insurance."
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Lauren Wardell

January 2, 2026

5  out of  5
rating by Lauren Wardell
"Everyone has been so helpful and supportive- thank you so much for all your time and assistance!"
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Trish Boothe

December 3, 2025

5  out of  5
rating by Trish Boothe
"Love these people. They are always there when I need them."
We responded:
"Trish, thank you for the kind words. We certainly take pride in the service we provide to our customers. We can't thank you enough for trusting us to manage your insurance needs each and every day. Have a great holiday season!"
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Tonya Price

November 24, 2025

5  out of  5
rating by Tonya Price
"Everyone is always very friendly and helpful."
We responded:
"Tonya, thank you for being such a great customer! We are happy to help provide great service to all our auto, home, and life insurance customers."
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David Douglas

November 21, 2025

5  out of  5
rating by David Douglas
"Everyone at the location is always super helpful"
We responded:
"David, we’re honored by your positive feedback! We look forward to continuing to provide you with great service. Thank you for trusting us to be your local insurance provider!"
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Billy Kinsley

October 31, 2025

5  out of  5
rating by Billy Kinsley
"I really appreciate Scott and his team. They do a great job with customer service. In this day and age, customer service has become and afterthought, but not with Scott & his team. It is nice to know that there are still some places who make customer service a priority."
We responded:
"BJ, thank you for your 5-star review! Your satisfaction is always our top priority. We greatly appreciate the opportunity to protect your family each and every day."
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Brainne Foley

October 30, 2025

5  out of  5
rating by Brainne Foley
"Brittany at this office is 5 star. She hooked my up in less than 24 hours bundling my auto and home insurance saving me literally 3$k a year on insurance. Would recommend reaching out if you are considering switching or do not currently have insurance!"
We responded:
"Brainne, we’re thrilled to know you had a positive experience with us; Brittany is a rockstar! We look forward to continuing to support your insurance needs."
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HeavyD Envy

October 29, 2025

5  out of  5
rating by HeavyD Envy
"Very professional office staff. State Farm has continued to provide us the best service of any insurance company. Plan on continuing coverage through State Farm for a long time. Thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pamela Hannah

October 29, 2025

5  out of  5
rating by Pamela Hannah
"Out of all the insurances I’ve had throughout the years State Farm with Scott smith has by far exceeded any and every expectations. I always talk with Jennifer and she is absolutely amazing. All the staff are so nice. They work with you and understand life happens, and for that I’m truly grateful. They will always have my service!"
We responded:
"Pamela, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate the opportunity to help you however we can."
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Deborah Cook (Debbie)

October 15, 2025

5  out of  5
rating by Deborah Cook (Debbie)
"They were very kind. Casey went out of her way to get me the best rate possible and saved me a lot from what I was paying. I highly recommend them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John Kunu

September 25, 2025

5  out of  5
rating by John Kunu
"Thank you for the great customer service! It is very much appreciated. John"
We responded:
"John, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We take great pride in the service we provide to our customers."
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Amanda Majchrzak

September 23, 2025

5  out of  5
rating by Amanda Majchrzak
"Great team to work with—professional, responsive, and always looking out for their clients' best interests."
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Gregory Honaker

September 17, 2025

4  out of  5
rating by Gregory Honaker
"Very good help"
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dakota snyder

September 13, 2025

5  out of  5
rating by dakota snyder
"Fantastic service, knowledgeable staff, and coverage I can count on. State Farm makes insurance easy and stress-free—I wouldn’t go anywhere else!"
We responded:
"We appreciate your kind words Dakota! We are happy to be able to help protect what is most important to you and your family."
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Tina Haller

September 13, 2025

5  out of  5
rating by Tina Haller
"Erica is the best! She listened with empathy, explained with patience, built trust by putting me before profit. At the core, she is guardian of peace of mind for me. This is the best office!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We agree with you...Erica is the best! Thanks for trusting our office with your needs."
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teresa free

September 11, 2025

5  out of  5
rating by teresa free
"They are always happy to help when I need something. I feel like I can ask them anything and they help me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Curtis Watson

May 28, 2025

5  out of  5
rating by Curtis Watson
"Brittany did a fantastic job, and answered all my questions and concerns"