State Farm® Insurance Agent Scott Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terri Payez
March 20, 2026
"Asked for a copy of my car insurance got it right away. Brittany was very nice and got the information to me right away."
Raelene Bond
March 20, 2026
"They are always available when I call office and are very knowledgeable, friendly and helpful. Any claim is always resolved quickly. My windshield was cracked when a rock hit it while driving. I called the office and they started the claim and I had the appointment scheduled within the hour. I have both home and auto insurance with them and highly recommend them."
Kemp Bidwell
March 3, 2026
"State Farm has been an incredible insurance company. They have wonderful customer service. They have always been understandable and easy to work with as well as having excellent rates. Highly recommend."
"We greatly appreciate your review! Our team strives every day to make the experience an easy and seamless one for our customers."
Jade Higgins
March 3, 2026
"Great customer service and the cheapest car insurance I can find for my area."
"Jade, thank you for the kind review. We take pride in helping our customers every single day!"
Ted Lemasters
February 26, 2026
"Scott Smith and all of his office staff is always there and willing to help us with anything.we ask. All of the staff is very committed and very resourceful. I would recommend his office to anyone."
Deborah Mccauley
February 26, 2026
"My Insurance Company is, State Farm , The Bridgeport, WV Office, and The whole team is Awesome!!!We had a House Fire and State Farm was there from the Begining of my claim to the very end. They are all very caring people and know the business from start to finish. I really Appreciated all the help and kindness they all shown and I would recommend them to anyone! 😊👍"
Darrick Earegood
February 22, 2026
"What a great agent and a great team!"
Carol Ball
February 20, 2026
"Casey was amazing. She talked with me and explained every detail. It was definitely a pleasure working with her."
"Carol we are so happy you had a great experience. Casey is definitely the best! Thank you for the kind review."
Derek Massile
February 9, 2026
"Casey has excellent communication skills and product knowledge with Life, Home and Auto insurance. Would highly recommend to anyone looking for insurance."
Lauren Wardell
January 2, 2026
"Everyone has been so helpful and supportive- thank you so much for all your time and assistance!"
Trish Boothe
December 3, 2025
"Love these people. They are always there when I need them."
"Trish, thank you for the kind words. We certainly take pride in the service we provide to our customers. We can't thank you enough for trusting us to manage your insurance needs each and every day. Have a great holiday season!"
Tonya Price
November 24, 2025
"Everyone is always very friendly and helpful."
"Tonya, thank you for being such a great customer! We are happy to help provide great service to all our auto, home, and life insurance customers."
David Douglas
November 21, 2025
"Everyone at the location is always super helpful"
"David, we’re honored by your positive feedback! We look forward to continuing to provide you with great service. Thank you for trusting us to be your local insurance provider!"
Billy Kinsley
October 31, 2025
"I really appreciate Scott and his team. They do a great job with customer service. In this day and age, customer service has become and afterthought, but not with Scott & his team. It is nice to know that there are still some places who make customer service a priority."
"BJ, thank you for your 5-star review! Your satisfaction is always our top priority. We greatly appreciate the opportunity to protect your family each and every day."
Brainne Foley
October 30, 2025
"Brittany at this office is 5 star. She hooked my up in less than 24 hours bundling my auto and home insurance saving me literally 3$k a year on insurance. Would recommend reaching out if you are considering switching or do not currently have insurance!"
"Brainne, we’re thrilled to know you had a positive experience with us; Brittany is a rockstar! We look forward to continuing to support your insurance needs."
HeavyD Envy
October 29, 2025
"Very professional office staff. State Farm has continued to provide us the best service of any insurance company. Plan on continuing coverage through State Farm for a long time. Thank you."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Pamela Hannah
October 29, 2025
"Out of all the insurances I’ve had throughout the years State Farm with Scott smith has by far exceeded any and every expectations. I always talk with Jennifer and she is absolutely amazing. All the staff are so nice. They work with you and understand life happens, and for that I’m truly grateful. They will always have my service!"
"Pamela, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate the opportunity to help you however we can."
Deborah Cook (Debbie)
October 15, 2025
"They were very kind. Casey went out of her way to get me the best rate possible and saved me a lot from what I was paying. I highly recommend them."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
John Kunu
September 25, 2025
"Thank you for the great customer service! It is very much appreciated. John"
"John, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We take great pride in the service we provide to our customers."
Amanda Majchrzak
September 23, 2025
"Great team to work with—professional, responsive, and always looking out for their clients' best interests."
Gregory Honaker
September 17, 2025
"Very good help"
dakota snyder
September 13, 2025
"Fantastic service, knowledgeable staff, and coverage I can count on. State Farm makes insurance easy and stress-free—I wouldn’t go anywhere else!"
"We appreciate your kind words Dakota! We are happy to be able to help protect what is most important to you and your family."
Tina Haller
September 13, 2025
"Erica is the best! She listened with empathy, explained with patience, built trust by putting me before profit. At the core, she is guardian of peace of mind for me. This is the best office!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We agree with you...Erica is the best! Thanks for trusting our office with your needs."
teresa free
September 11, 2025
"They are always happy to help when I need something. I feel like I can ask them anything and they help me."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Curtis Watson
May 28, 2025
"Brittany did a fantastic job, and answered all my questions and concerns"